International cargo

PRIO PHARMA

Secure quality with temperature-controlled container + specialized handling for pharmaceuticals.

Various type of active・passive temperature-controlled containers are available. Reliable transportation is provided with specialized handling for pharmaceuticals.

  • Long hours transportation maintaining specified temperature range such as 2-8℃, 15-25℃, etc.
  • Dedicated containers for pharamaceuticals available
  • Reliable transportation with specialized pharamaceutical handling

PRIO PHARMA handling

Careful handling of the customers' valuable cargos, throughout the entire processes from acceptance to handover after arrival, is provided.
Click here for applicable containers of PRIO PHARMA.

  1. Acceptance

    Accepted based on specialized handling procedures for pharmaceuticals.

  2. Build-up

    Build-up of passive containers on ULD is conducted under an environment that minimizes effects of direct sunlight and outside temperatures.
    *Active containers shall be delivered to ANA after cargo is build-up by the forwarder.

  3. Storage

    Consistent temperature control, from departure to arrival, is possible.
    Temperature check will be conducted at the timing of build-up, breakdown, and storage, etc.

  4. Transfer (from warehouse to shipside)

    Minimal time will be spent for cargo transfer from the warehouse to aircraft loading.

  5. Departure

  6. Arrival

  7. Transfer (from shipside to warehouse)

    Minimal time will be spent for cargo unloading and transfer from the aircraft to warehouse.

  8. Breakdown

    Breakdown of passive containers from ULD is conducted under an environment that minimizes effects of direct sunlight and outside temperatures.

  9. Storage

    Periodically check, that containers are working properly, is conducted.
    *Availability of container storage in cool room depends on airport facility requirements.

  10. Handover

    Within 180 minutes after flight arrival, documents handover and cargo customs declaration will be ready
    * If the arrival time of the flight is out of customs office hours, it may not be possible to handover the cargo within the specified time. * Handling time differes by airport depending on the service standard.

Other features

Guaranteed loading

Loading is guaranteed on the reserved flight. If in case loading is not possible on the original booked flight due to weather reason, etc., subject cargo will be handled with high priority, proposing alternative flight.

Containers' inner temperature data can be provided

Upon customer's request, temperature records of the inside of container during transportation will be provided.
*Depending on the container type or lease type, this service will be for a fee or will not be available.

Procedures

[Valued Shippers] For cargo transportation reservations and inquiries, please directly contact freight forwarder (or air cargo agent).

Temperature-Controlled Container
(Applicable container,
Temperature range,
Specifications, Lease period,
Loading limitations, etc.)
Click here for more information about temperature-controlled containers.
Container Lease Type Container lease can be arranged by either ANA or forwarder.
For more details, please click here.
Reservations We accept reservations up to 4 bnusiness days prior to the departure date.
Please contact our sales representative if shipping within 4 business days.
Acceptance Up to 120 minutes prior to scheduled flight departure time
Handover Within 120~ 180 minutes after actual flight arrival time, AWB, documents handover
and cargo customs declaration will be ready.
  • * Handling time differes by airport depending on the service standard.
  • * If the arrival time of the flight is out of customs office hours, it may not be possible to handover the cargo within the specified time.

Acceptable commodities ・Restrictions

Acceptable commodities

Acceptable commodities Pharmaceuticals, Speciments, etc. using temperature-controlled containers
Unacceptable commodities
  • Dangerous Goods loadable on cargo aircraft only (CAO) cannot be accepted.
  • Handling of Active Containers
    • Active Containers, in which Dangerous Goods are contained, delivering from
      forwarder (BUP: Shipper build-up) cannot be accepted.
      (Provided that exceptions listed in IATA DGR 5.0.1.3 are acceptable as
      BUP.)
  • Handling of Passive Containers
    • Some passive container types may be used as containers to contain
      Dangerous Goods. In such case, please deliver in accordance with
      the IATA DGR overpack rules.
    • ULDs delivered from forwarder with passive containers stacked (BUP:
      Shipper build-up) cannnot be accpeted.
Weight/Size Limits Limited to weight/size loadable on each container.

Applicable Routes ・Freight Rate

Applicable routes ANA group operated flights
Airline charter flights operated between ANA online airports.
(Excluding Peach flights)
(Road Feeder Service is applicable only between ANA online airports in Japan.)
Applicable Routes for Air Japan flights Bangkok Not Applicable
Incheon Applicable
Singapore Applicable
Freight rate Between the range of ANA carrier rates and Priority freight rate + Container lease fee
(In case of ANA lease)
Only prepaid is accepted.
  • * PRIO PHARMA is unacceptable on small aircraft operated routes, and at airports with embargo for dry ice, as well as certain airports not able to provide dry ice service.

Required Documents ・Labels

Following documents are required for PRIO PHARMA service.

AWB(*Air Waybill) Please use the regular AWB.
Please note the following points when issuing AWB:
  • Indicate "PRIO PHARMA" in the ACCOUNTING INFORMATION column.
    (If no indication, it will not be handled as "PRIO PHARMA".)
  • Indicate applicable temperature range of the cargo in the HANDLING
    INFORMATION column.
  • For passive containers, indicate the container ID number in the NATURE AND
    QUANTITY OF GOODS column.
  • For the notification upon arrival, indicate the consignee's telephone (or FAX)
    number and name of the person in charge in the CONSIGNEE column.
  • Indicate a 24-hour telephone number in the event of an emergency.
Label In addition to general label, please attach dedicated label for PRIO PHARMA on the cargo.

Please download the required dedicated labels for PRIO PHARMA from here. ↓↓

Customer Support

Please check our most frequently asked questions below.

If you have any comments, requests, questions,
or concerns about transportation, please feel free to contact us.