International cargo

PRIO EXPRESS

Reservation 120 minutes in advance,
delivery within 90 minutes.

PRIO EXPRESS responds customer demands with full force on speed, such as a sudden demand for shipping,
a need for quick delivery as soon as possible, etc.

  • Reservations can be made up to 120 minutes prior to flight departure.
  • Consignments can be accepted up to 60 minutes prior to flight departure.
  • Cargo can be delivered within 90 minutes of flight arrival.

Three Strengths of PRIO EXPRESS

Consignments can be accepted up to 120 minutes prior to flight departure.

Consignments can be accepted up to 120 minutes prior to flight departure, so that PRIO EXPRESS meets customers' sudden demand for shipping.
(Due to reservations acceptance time may differ by airport, please contact the sales in charge.)

Consignments can be accepted up to 60 minutes prior to flight departure.

Consignments can be accepted up to 60 minutes prior to flight departure, so that time for cargo transportation is drastically reduced.
(Depending on each airport's facility requirement, acceptance cut-off time may differ.)

Cargo can be delivered within 90 minutes of flight arrival.

Cargo of PRIO EXPRESS takes top priority for unloading, so that the cargo becomes ready for handing over AWB and other documents, and customs declaration within 90 minutes after arrival.
PRIO EXPRESS significantly reduces the time for cargo transportation.
(Depending on each airport's facility requirement, handover time may differ.)

Other Features

Priority Loading

We will prioritize loading your shipment onto the reserved flight. In the event your cargo cannot be loaded onto the
scheduled flight due to weather or other reasons, you will be given the highest priority on the proposed alternative flight.

Procedures

[Shipper] Please contact each freight forwarder (or air cargo agent) directly for reservations for cargo transportation.

Reservation Up to 120 minutes prior to scheduled departure time
Acceptance Up to 60 minutes prior to scheduled departure time
Delivery Ready for handing over AWB and other documents, and customs declaration within 90 minutes after arrival
  • *Indicated time is to follow each airport's service standard.
  • *If the flight arrives outside of customs service hours, it may not be possible to deliver your cargo within the prescribed time.
  • *Acceptance time of cargo requiring screening varies depending on the airport.

For more details, please refer to the following.
Acceptance/Delivery conditions

Items Acceptable/Airline Route

Items Acceptable/Limitations

Items Acceptable General cargo and fresh food (excluding cargo with dry ice for cooling)
Items Not Acceptable Cargo requiring careful handing, such as dangerous goods (including dry ice for cooling), animals, plants, valuables, and human remains
Weight/Size Limits 300 kg per AWB
Up to 40 kg per cargo and limited to the size that can be loaded in the bulk of the aircraft
*The maximum weight varies depending on the airport.
**In case the cargo excess the weight and/or size, we might not be able to meet the target delivery time.

Airline Route/Freight Rates

Airline Route ANA Group operated flights
ANA and NCA's online airport airline charter flights
(Excluding Peach flights)
(Road Feeder Service is limited to ANA online airports in Japan)
Freight Rates Only prepaid is acceptable.

Documents Required/Labels

Documents below are required for PRIO EXPRESS

AWB(*Air Waybill) A general AWB is available.
Please note the following points for preparing AWBs.
  • "PRIO EXPRESS" should be written in the ACCOUNTING INFORMATION column, otherwise the cargo is not applicable to PRIO EXPRESS. (If no indication, it will not be handled as "PRIO EXPRESS".)
  • Telephone number (or fax number) of consignee and the name of the contact person should be written in the CONSIGNEE column. The number of cargo, weight, the rate class corresponding to the weight (M, N, or Q), and freight cost should be written.
Labels Please attach general labels and labels exclusive for PRIO EXPRESS on the cargo. Or, please attach PRIO labels included MAWB on the cargo.

Labels exclusive for PRIO EXPRESS are downloaded here.

Customer Support

Please check our most frequently asked questions below.

If you have any comments, requests, questions,
or concerns about transportation, please feel free to contact us.