International cargo

PRIO ART

Careful handling of artwork and musical instruments

Transportation service for cargo requiring careful handling, such as artwork, musical instruments for concerts, and other delicate cargo

  • Safe transportation of artwork and musical instruments etc.
  • Reliable security
  • Customized handling
    can be arranged accordingly

Three strengths of PRIO ART

Safe transportation of artwork
and musical instruments etc.

Artwork and musical instruments require more specialized care. PRIO ART ensures this delicate cargo is transported with the utmost safety and care.

Reliable security

Providing comprehensive security tailored to your requirements, featuring warehouse supervision and segregation from other cargo.

Customized handling
can be arranged accordingly

Handling can be arranged in advance according to the characteristics of the cargo such as loading orientation, acceptance/delivery timing, and observing the warehouse handling.

Other Features

Priority Loading

We will prioritize loading your shipment onto the reserved flight. In the event your cargo cannot be loaded onto the
scheduled flight due to weather or other reasons, you will be given the highest priority on the proposed alternative flight.

Procedures

[Shipper] Please contact each freight forwarder (or air cargo agent) directly for reservations for cargo transportation.

Reservation We accept reservations up to 1 day prior to the departure date.
Acceptance Same as general cargo (For the details, please click here).
Delivery Priority Delivery (Target: within ATA 120~180mins *ATA: Actual Time of Arrival)
  • *Handling time differes by airport depending on the service standard.
  • *If the arrival time of the flight is out of customs office hours, it may not be possible to handover the cargo within the specified time.

Items Acceptable/Airline Route

Items Acceptable/Limitations

Items Acceptable Various artworks (including musical instruments)
Weight/Size Limits The weight and size that can be compatible on cargo hold of the aircraft

Applicable Routes/Freight Rates

Applicable routes ANA Group operated flights
ANA and NCA's online airport airline charter flights
(Excluding Peach flights)
(Road Feeder Service is limited to ANA online airports in Japan)
Freight Rates Only prepaid is acceptable.

Documents Required/Labels

Documents below are required for PRIO ART.

AWB(*Air Waybill) A general AWB is available.
Please note the following points for preparing AWBs.
  • "PRIO ART" should be written in the ACCOUNTING INFORMATION column,
    otherwise the cargo is not applicable to PRIO ART. (If no indication,
    it will not be handled as "PRIO ART".)
  • The telephone number (or fax number) of consignee and the name of contact
    person should be written in the CONSIGNEE column.
    Please attach labels exclusive for AWB.
Labels Please attach general labels and labels exclusive for PRIO ART on the cargo.

Labels exclusive for PRIO ART are downloaded here.

Customer Support

Please check our most frequently asked questions below.

If you have any comments, requests, questions,
or concerns about transportation, please feel free to contact us.