International cargo


Careful handling of artwork and musical instruments

Transportation service for cargo requiring careful handling, such as artwork from other countries, musical instruments for concerts, and other delicate cargo

  • Artwork, musical instruments, and other delicate cargo
  • Security precautions
  • Will handle each commodity by corresponding to its characteristic, such as preventing shock damages.

Three strengths of PRIO ART

Safe transportation of artwork, musical instruments, and other delicate cargo

PRIO ART provides safe and careful transportation of artwork, musical instruments, and other delicate cargo that general transportation services do not accept.

Example of PRIO ART for an exhibition

PRIO ART provided careful transportation for the Edo and Beijing - Cities and Urban Life in the 18th Century exhibition held at the Edo-Tokyo Museum, the first exhibition that offered visitors an opportunity to compare Edo and Beijing in the same period in terms of lifestyle. A lot of valuable artwork from the Capital Museum, China, and other museums were transported by PRIO ART under careful management.

A special exhibition Edo and Beijing - Cities and Urban Life in the 18th Century
Term: Saturday, February 18, 2017 to Saturday, April 9, 2017
Venue: Edo-Tokyo Museum
Organized by: Edo-Tokyo Museum, Art Exhibitions China, National palace Museum, Capital Museum, China, Asahi Shimbun Company

Will provide reliable, secured transportation for shippers.

For the customers to reliably transport their cargo, security based on each requirement, such as storing the shipments in access-locked area can be provided.

Flexible handling, such as measures for shock prevention, will be provided according to each cargo.

Will maintain the valuable shipments' quality by providing shock preventive transportation, corresponding to each commodity's characteristic. Please kindly consult with our sales representative when making reservations.

Other Features

Guaranteed loading

We guarantee that your cargo will be loaded onto the reserved flight. In the event your cargo cannot be loaded onto the scheduled flight due to weather or other reasons, you will be given the highest priority on the proposed alternative flight.


[Shipper] Please contact each freight forwarder (or air cargo agent) directly for reservations for cargo transportation.

Reservation We accept reservations up to 1 day prior to the departure date.
Acceptance Up to 120 minutes prior to scheduled flight departure time
Delivery Ready for handing over AWB and other documents, and customs declaration within 120 to 180 minutes after arrival
  • *Handling time differes by airport depending on the service standard.
  • *If the arrival time of the flight is out of customs office hours, it may not be possible to handover the cargo within the specified time.

Items Acceptable/Airline Route

Items Acceptable/Limitations

Items Acceptable Various artworks (including musical instruments)
Weight/Size Limits The weight and size that can be compatible on cargo hold of the aircraft

Applicable Routes/Freight Rates

Applicable routes ANA group operated flights
Airline charter flights operated between ANA online airports
(Excluding Peach flights)
(Road Feeder Service is applicable only between ANA online airports in Japan.)
Applicable Routes for Air Japan flights Bangkok Not Applicable
Incheon Applicable
Singapore Applicable
Freight Rates Between the range of ANA carrier rates and Priority freight rate.
Only prepaid is accepted.

Documents Required/Labels

Documents below are required for PRIO ART.

AWB(*Air Waybill) A general AWB is available.
Please note the following points for preparing AWBs.
  • "PRIO ART" should be written in the ACCOUNTING INFORMATION column,
    otherwise the cargo is not applicable to PRIO ART. (If no indication,
    it will not be handled as "PRIO ART".)
  • The telephone number (or fax number) of consignee and the name of contact
    person should be written in the CONSIGNEE column.
    Please attach labels exclusive for AWB.
Labels Please attach general labels and labels exclusive for PRIO ART on the cargo.

Labels exclusive for PRIO ART are downloaded here.

Customer Support

Please check our most frequently asked questions below.

If you have any comments, requests, questions,
or concerns about transportation, please feel free to contact us.