International cargo

PRIO SENSITIVE

Dedicated service to protect cargo from shock.

Best suited for sensitive cargo with shock watch and/or tilt watch.

  • Transport service for sensitive cargo including semiconductor manufacturing machines or medical devices etc.
  • Careful handling for avoiding shock.
  • Monitoring at departure, transit and destination airport handling using checklist.

PRIO SENSITIVE handling

We handle your precious cargo with careful handling from acceptance to delivery.

  1. Acceptance

    Conditions check of Shock watch and/or Tilt watch by using checklist.

  2. Build-up

    Careful handling of forklift with low speed and build up at safe space.

  3. Ramp Transportation

    Careful ramp transportation and avoid uneven level.
    *Speed that avoids shocks and vibration (Approximately 5km/h)

  4. Departure

  5. Arrival

  6. Transportation

    Careful ramp transportation and avoid uneven level.

  7. Break-down

    Careful handling of forklift with low speed and break down at safe space.
    *Speed that avoids shocks and vibration (Approximately 5km/h)

  8. Delivery

Other features

Priority Loading

We will prioritize loading your shipment onto the reserved flight. In the event your cargo cannot be loaded onto the
scheduled flight due to weather or other reasons, you will be given the highest priority on the proposed alternative flight.

Service flow

【Consignors】 For your cargo transport reservation, please contact each forwarder (air cargo agency) directly.

Reservation We accept reservations up to one day before the departure date.
Acceptance Same as general cargo (For the details, please click here).
Delivery Same as general cargo (For the details, please click here).
  • *Indicated time is to follow each airport's service standard.
  • *We may not be able to handover your freight in the prescribed time if the flight does not arrive within the customs office hours.

Acceptable cargo・Routes

Acceptable cargo・Restrictions

Acceptable Cargo requiring careful handling (Ex.; precision equipment)
Skid cargo attached with either "S/W", "T/W", or both

Applicable routes/Freight Rates

Applicable routes ANA Group operated flights
ANA and NCA's online airport airline charter flights
(Excluding Peach flights)
(Road Feeder Service is limited to ANA online airports in Japan)
Freight Rates Only prepaid is acceptable.

Required documents・Labels

Required documents・Labels

AWB(*Air Waybill) Please use the regular AWB.
Please note the following points when issuing AWB:
  • ・Always state "PRIO SENSITIVE" in the ACCOUNTING INFORMATION column. (If no indication, it will not be handled as "PRIO SENSITIVE".)
  • ・Always state the consignee's phone no. (or FAX no.) and the name of the person in charge in the CONSIGNEE column.
Labels Please attach the dedicated PRIO SENSITIVE label in addition to the regular cargo labels.

Labels exclusive for PRIO SENSITIVE are downloaded here.

Customer Support

Please check our most frequently asked questions below.

If you have any comments, requests, questions,
or concerns about transportation, please feel free to contact us.