PRIO TEMP

Transport various cargo (except pharmaceuticals) with temperature-controlled container

Transportation for various cargo including chemicals, dairy products, frozen goods with temperature-controlled containers.

Wide range of temperature-controlled containers to accommodate cargo requiring various temperatures, from frozen to ambient-temperature, are available
Consistent temperature control using temperature-controlled containers

Handling
Other features
Procedures
Applicable routes ・Freight rates
Required documents ・Labels

PRIO TEMP handling

Careful handling of the customers' valuable cargos, throughout the entire processes from acceptance to handover after arrival, is provided.
Click here for applicable containers of PRIO TEMP.

Acceptance
Build-up

Build-up is conducted under an environment that minimizes effects of direct sunlight and outside temperatures.
* In case of forwarder lease, containers shall be delivered to ANA after cargo is build-up by the forwarder.
Storage

Consistent temperature control, from departure to arrival, is possible.
Temperature check will be conducted at the timing of build-up, and breakdown, etc.
Transfer (from warehouse to shipside)

Minimal time will be spent for cargo transfer from the warehouse to aircraft loading.
Departure
Arrival
Transfer (from shipside to warehouse)

Minimal time will be spent for cargo unloading and transfer from the aircraft to warehouse.
Breakdown

Breakdown is conducted under an environment that minimizes effects of direct sunlight and outside temperatures.
* Handover of container to the fowarder is conducted in case of fowarder lease.
Storage

Availability of container storage in cool room depends on airport facility requirements.
Handover

Within 180 minutes after flight arrival, documents handover and cargo customs declaration will be ready.
* If the arrival time of the flight is out of customs office hours, it may not be possible to handover the cargo within the specified time. * Handling time differes by airport depending on the service standard.

Other features

Priority Loading

We will prioritize loading your shipment onto the reserved flight. In the event your cargo cannot be loaded onto the
scheduled flight due to weather or other reasons, you will be given the highest priority on the proposed alternative flight.

Procedures

[Valued Shippers]For cargo transportation reservations and inquiries, please directly contact freight forwarder (or air cargo agent).

Temperature-Controlled Container (Applicable container, Temperature range, Specifications, Lease period, Loading limitations, etc.)	Click here for more information about temperature-controlled containers.
Container Lease Type	Container lease can be arramged by either ANA or forwarder. For more details, please click here .
Reservations	We accept reservations up to 4 bnusiness days prior to the departure date. Please contact our sales representative if shipping within 4 business days.
Acceptance	Priority Loading (For the details, please click here).
Handover	Priority Delivery (Target: within ATA 120~180 mins *ATA: Actual Time of Arrival)

* Handling time differes by airport depending on the service standard.
*If the arrival time of the flight is out of customs office hours, it may not be possible to handover the cargo within the specified time.

Applicable commodities ・Routes

Applicable commodities ・Restrictions

Unacceptable commodities
Acceptable commodities	Non-pharmaceuticals using temperature-controlled containers (chemicals, daily products, frozen products, etc.)
Unacceptable commodities	Dangerous Goods loadable on cargo aircraft only (CAO) cannot be accepted. (Provided that exceptions listed in IATA DGR 9.3.4.3 are acceptable. Should you have any question, please kindly contact our sales representative.) Handling of Active Containers Active Containers, in which Dangerous Goods are contained, delivering from forwarder (BUP: Shipper build-up) cannot be accepted. (Provided that exceptions listed in IATA DGR 5.0.1.3 are acceptable as BUP.) Handling of Passive Containers Some passive container types may be used as containers to contain Dangerous Goods. In such case, please deliver in accordance with the IATA DGR overpack rules. ULDs delivered from forwarder with passive containers stacked (BUP: Shipper build-up) cannnot be accpeted.
Weight/Size Limits	Limited to weight/size loadable on each container.

Applicable Routes ・Freight Rate

Applicable routes	ANA Group operated flights ANA and NCA's online airport airline charter flights (Excluding Peach flights) (Road Feeder Service is limited to ANA online airports in Japan)
Freight rates	Only prepaid is acceptable. The container lease fee will apply (in case of ANA lease) in addition to the air freight.

*PRIO TEMP is unacceptable on small aircraft operated routes, and at airports with embargo for dry ice, as well as certain airports not able to provide dry ice service.

Required documents ・Labels

Following documents are required for PRIO TEMP service.

AWB(※Air Waybill)	Please use general AWB Please note of the followings when preparing AWB. Indicate "PRIO TEMP" in the ACCOUNTING INFORMATION column. (If no indication, it will not be handled as "PRIO TEMP".) Indicate applicable temperature range in the Handling Information column. For passive containers, indicate the container ID number in the NATURE AND QUANTITY OF GOODS column. Indicate consignee's telephone (or FAX) number and name of the person in charge in the CONSIGNEE column.
Label	In addition to general label, please attach dedicated label for PRIO TEMP on the cargo.

AWB(※Air Waybill)

Please use general AWB
Please note of the followings when preparing AWB.

Indicate "PRIO TEMP" in the ACCOUNTING INFORMATION column.
(If no indication, it will not be handled as "PRIO TEMP".)
Indicate applicable temperature range in the Handling Information column.
For passive containers, indicate the container ID number in the NATURE AND
QUANTITY OF GOODS column.
Indicate consignee's telephone (or FAX) number and name of the person in charge in the CONSIGNEE column.

Label

In addition to general label, please attach dedicated label for PRIO TEMP on the cargo.

Please download the required dedicated labels for PRIO TEMP from here. ↓↓↓

PRIO TEMP Label Download"

PRIO VEHICLE