PRIO LIVE ANIMALS
Safely transport customers' precious animals to the destination
Animal-friendly transport environment is established to ensure safe transport
-
Compliance with
Conventions and Laws -
Provide safe handling for each animal
in accordance with IATA regulations -
Customized handling of special animals
is available upon customer's request
We provide the safe flight for customers' precious animals to their destinations. The B777 freighter is capable of transporting large animals such as horses, and for the transportation of dogs and cats which are in high demand, optional services such as feeding, watering and photography services are introduced to our services, which are frequently requested by our customers. From the large animals to the small pets, ANA Cargo provides reliable services for transporting animals as international cargo.
- Dogs or Cats
- Horse
- others
Service Features
Guaranteed loading
Loading is guaranteed on the reserved flight.
If loading is not possible on the originally booked flight due to weather reasons, etc., subject cargo will be handled with high priority, proposing the alternative flight.
Optional service
Optional service
After the animals are acceptance to the airport, they will be photographed, feeding, and watering.
*Please directly contact freight forwarder (or air cargo agent).
Applicable airports for Optional service
These services are provided in case of departing from NARITA, HANEDA, KANSAI or at the transit airports in NARITA, HANEDA, KANSAI.
Flow of use
[Valued Shippers]For cargo transportation reservations and inquiries, please directly contact freight forwarder (or air cargo agent).
| Reservation | Reservations for optional services must be made at least 25 hours prior to the scheduled departure of the flight. |
|---|---|
| Acceptance | At Narita, Haneda, Kansai, and Naha airports, please bring in your dogs or cats 3 hours prior to the departure of your scheduled flight in principle. Please follow each airport's service standard. |
| Hand over | Please follow each airport's service standard. |
Acceptable commodities and Acceptable Route
Acceptable commodities ・Restrictions
| Acceptable commodities | Dogs or Cats |
|---|
Applicable Routes ・Freight Rate
| Applicable Routes | ANA group operated flights (excluding Peach flights) | |
|---|---|---|
| Applicable Routes for Air Japan flights | Bangkok | Not Applicable |
| Incheon | Applicable | |
| Freight Rate | ANA carrier rates *An additional fee will be charged when using optional services. Please contact us for sales staff. |
|
Documents and Label
When applying for PRIO LIVE ANIMALS service, prepare the following documents.
| Documents |
AWB, Shipper's Certification for Live Animals,PRIO LIVE ANIMALS Option Service Instructions Please note of the followings when preparing AWB. |
|---|---|
| Label | Label attachment to cargo is not required. |
Download the label
Regarding the service, feel free to ask questions or make requests.
Service Features
Guaranteed loading
Loading is guaranteed on the reserved flight.
If loading is not possible on the originally booked flight due to weather reasons, etc., subject cargo will be handled with high priority, proposing the alternative flight.
Container Information
Dedicated ULDs are available for loading on B777 freighter aircraft.
This service is available on routes (*1) served by B777 freighter aircrafts.
Stable keeper staff or attendants can also board the same aircraft with the horse.
Please contact our sales representative if you wish to transport your horse.
*1: For routes not in service, pre-arrangement must be made.
Acceptable commodities ・Restrictions
Acceptable commodities・Restrictions
| Acceptable commodities | Horses (limited to those using dedicated ULDs) |
|---|
Applicable Routes ・Freight Rate
| Applicable Routes |
Limited to routes served by B777 freighter aircraft only. (For routes not served, pre-arrangement is required) |
|---|---|
| Freight Rate |
Carrier fares will apply. We only accept prepaid shipments. |
Documents and Label
When applying for PRIO LIVE ANIMALS service, prepare the following documents.
| AWB, Shipper's Certification for Live Animals *For other necessary documents, please kindly check on your own. |
Please note of the followings when preparing AWB. ◆AWB (*Air Waybill)
|
|---|
Download the label
Regarding the service, feel free to ask questions or make requests.
Service Features
Guaranteed loading
Loading is guaranteed on the reserved flight.
If loading is not possible on the originally booked flight due to weather reasons, etc., subject cargo will be handled with high priority, proposing the alternative flight.
Optional service
If a panda or other keeper or other person must be on board, Freighte for Cargo Attendant's boarding is available.
Please contact our sales representative if you wish to transport .
Acceptable commodities and Acceptable Route
Acceptable commodities ・Restrictions
| Acceptable commodities | All animals allowed to be transported by ANA |
|---|
Applicable Routes ・Freight Rate
| Applicable Routes |
ANA group operated flights (excluding Peach flights) If you wish to have a Cargo Attendant's boarding,Limited to routes served by B777 freighter aircraft only. (For routes not served, pre-arrangement is required) |
|
|---|---|---|
| Applicable Routes for Air Japan flights | Bangkok | Not Applicable |
| Incheon | Applicable | |
| Freight Rate |
ANA carrier rates *An additional fee will be charged when using optional services. Please contact us for sales staff. |
|
Documents and Label
When applying for PRIO LIVE ANIMALS service, prepare the following documents.
| Documents |
AWB, Shipper's Certification for Live Animals ◆AWB (*Air Waybill)
|
|---|---|
| Label | Label attachment to cargo is not required. |
Download the label
Regarding the service, feel free to ask questions or make requests.
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LIVE ANIMALS