International cargo


The standard for refrigerated product transportation

The standard service for cargo requiring refrigeration with temperature control using dry ice

  • Products requiring refrigeration,
    such as fresh food and pharmaceuticals
  • Free dry-ice service until products are delivered
  • Adjustable settings between two temperature ranges, +5°C and -5°C

Three Strengths of PRIO COOL

Ideal for cargo requiring refrigeration, such as fresh food and pharmaceuticals

Reefer containers of PRIO COOL are kept cool using dry ice. Ideal transportation service for cargo requiring refrigeration, such as fresh food (e.g., fresh fish and fruits), chemicals, and pharmaceuticals.

Free dry ice is available from acceptance to delivery of cargo

To maintain the quality of cargo in airports, free dry ice is available from acceptance to delivery of cargo (within three hours after the flight lands.)
※Some airports are not applicable to free dry ice service.

Choice between the two temperature ranges: +5°C and -5°C.

The transportation temperature range can be chosen between +5°C and -5°C depending on the cargo.

Other Features

Guaranteed loading

We guarantee that your cargo will be loaded on your reserved flight. Even if the flight is subject to weight limits due to bad weather, your cargo is our highest priority for loading.

Free container lending

ANA's exclusive dry-ice containers enable transportation at the desired temperature setting. RKN and RAP containers are available for flexible responses to your needs.

Internal temperature data of containers can be provided.

Temperature loggers are installed in the containers upon request and record internal temperatures during transportation.


【Shipper】Please contact each freight forwarder (or air cargo agent) directly to reserve cargo transportation.

Reservation Up to two days prior to scheduled flight departure time
Acceptance Up to 120 minutes prior to scheduled flight departure time
Delivery Ready for handing over AWB and other documents, and customs declaration within 120 to 180 minutes after arrival
Container Lending Period Within six days(from the start date of lending to cargo delivery at the arrival airport)
  • *Please let us know your desired transportation temperature, the necessity of dry ice, carry-in and delivery time, etc.
  • *Fresh food for the US becomes ready to be quarantined within 120 to 180 minutes after arrival.
  • *If the flight arrives outside of customs service hours, it may not be possible to deliver your cargo within the prescribed time.
  • *Local standard time of each arrival airport is applied.

Items Acceptable/Airline Route

Items Acceptable/Limitations

Items Acceptable Cargo requiring temperature control, such as food, dairy products, pharmaceuticals, and semiconductors
Items Not Acceptable Dangerous goods that must be carried on cargo aircraft only (CAO).
Weight/Size Limits Limited to weight and size that can be loaded in a reefer container
Temperature Range +5°C or -5°C

Airline Route/Freight Cost

Airline Route ANA Group airlines
(except for the A320 and B737 aircraft)
Freight cost ANA general freight cost is applied
  • *Airline routes for small aircraft, airports that embargo dry ice, or that we cannot provide dry ice are not applicable to PRIO COOL.

Documents Required/Labels

Documents below are required for PRIO COOL.

AWB(*Air Waybill) A general AWB is available.
Please note the following points for preparing AWBs.
  • ・"PRIO COOL" should be written in the ACCOUNTING INFORMATION column, otherwise the cargo is not applicable to PRIO COOL.
  • ・Telephone number (or fax number) of consignee and the name of the contact person should be written in the CONSIGNEE column.
Labels Please attach general labels and labels exclusive for PRIO COOL on the cargo.

Please prepare documents below for PRIO COOL.

Labels exclusive for PRIO COOL are downloaded here.