Japan Sales Branch


About Acceptance

Acceptance Procedure

AWB must be attached on your loading cargo and accepted at the place and time indicated below.

* Customers using PRIO Service
Attach appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.
Or attach "PRIO label combined with MAWB label" to the shipment.

To download PRIO Labels, click here.
Download PRIO Label

Location and Contact Information for Acceptance

ANA Warehouse No.7 (CARGO7)

Location ANA Export Cargo Warehouse Building, Cargo No. 7, Narita International Airport 2022-1, Aza-Dainoda, Komaino, Narita-shi, Chiba, Japan
TEL 81-476-34-7670* Please call 81-476-32-5200 if you have questions about imports.
FAX 81-476-34-7675
Office Hours 6:30-22:30(JST)

Acceptance Office Hours

When cargo gets loaded to a passenger airplane 120 minutes prior to departure time
When cargo gets loaded to a Freighter of BR aircraft 180 minutes prior to departure time

* Cargo should be accepted a day prior to a flight departure on the following morning.
* Please bring your cargo to the office as early as possible in order to avoid last-minute congestion.

Ordering Your Air Waybill

Orders to your Bill of Carriage can be made at ANA TICKET CENTER.


Address 3-3-2 Haneda airport, Ota-ku, Tokyo 144-8515
TEL 81-3-6700-5480
Office Hours 9:00-12:00 / 13:00-17:00(monday to friday (JST))

To Verify Loading

ANA Cargo

Verification of PRIO/ANA Cargo, click here.


  • Loading Status of RFS(FH) beyond CDG
    Click here
  • Loading Status of RFS(QJ)LAX, SFO
    Click here
  • Loading Status of MU Flight(CHINA EASTERN)beyond SHA,PVG
    Click here
  • Loading Status of AA departed from HNL to LAX
    Click here
  • Loading Status of QR flight beyond DOH
    Click here
  • Loading Status of UPS(5X)
    Click here