Japan Sales Branch

Fukuoka

About Acceptance

Acceptance Procedure

AWB must be attached on your loading cargo and accepted at the place and time indicated below.

* Customers using PRIO Service
Attach AWB label and appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.

To download PRIO Labels, click here.
Download PRIO Label

Location and Contact Information for Acceptance

ANA Export Cargo Building

Location 1, Senshu Kukou Minami, Sennan-shi, Osaka, ANA Export Cargo
Kansai International Airport, International Cargo Area, ANA Export Cargo Warehouse
TEL [ EXP ] 81-72-434-8660
[ IMP ] 81-72-434-8680
FAX 81-724-56-7675
Office Hours 7:00-22:00 (JST)

Acceptance Office Hours

When cargo gets loaded to ANA aircraft from KIX 2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight)
When cargo gets loaded to code sharing aircraft from KIX 3 hours prior to time of departure.
When cargo gets loaded to an aircraft leaving from NRT and therefore you are directly dropping your cargo at NRT 2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight)
When cargo gets loaded to an aircraft leaving from NRT and you are getting your cargo accepted at KIX When your flight is departing from NRT before 10:30 (JST), please have your cargo accepted before 18:00 of the day prior to flight (it excludes the flight leaving at 10:30).
When your flight is departing from NRT after 10:30 (JST), please have your cargo accepted before 20:00 of the day prior to flight (also includes the flight leaving at 10:30)
  • * Cargo should be accepted a day prior to a flight departure on the following morning.
  • * Please bring your cargo to the office as early as possible in order to avoid last-minute congestion.

Ordering Your Air Waybill

Orders to your Bill of Carriage can be made at ANA TICKET CENTER.

ANA TICKET CENTER

Address The First Building 5F Haneda Airport 1-6-6,
Otaku-ku Tokyo 144-0041 JAPAN
TEL 81-30-3747-9897
FAX 81-30-3747-9881
Office Hours 9:00-12:00 / 13:00-17:00(monday to friday (JST))

To Verify Loading

ANA Cargo

Verification of PRIO/ANA Cargo, click here.

Others

  • Loading Status of RFS (FH) beyond CDG
    Click here
  • Loading Status of RFS (QJ) LAX, SFO
    Click here
  • Loading status of MU Flight(CHINA EASTERN)beyond SHA,PVG
    Click here
  • Loading Status of QR flight beyond DOH
    Click here