Japan Sales Branch
AWB must be attached on your loading cargo and accepted at the place and time indicated below.
* Customers using PRIO Service
Attach AWB label and appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.
Download PRIO Label
Location and Contact Information for Acceptance
ANA Export Cargo Building
|Location||1, Senshu Kukou Minami, Sennan-shi, Osaka, ANA Export Cargo
Kansai International Airport, International Cargo Area, ANA Export Cargo Warehouse
|TEL||[ EXP ] 81-72-434-8660
[ IMP ] 81-72-434-8680
|Office Hours||7:00-22:00 (JST)|
Acceptance Office Hours
|When cargo gets loaded to ANA aircraft from KIX||2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight)|
|When cargo gets loaded to code sharing aircraft from KIX||3 hours prior to time of departure.|
|When cargo gets loaded to an aircraft leaving from NRT and therefore you are directly dropping your cargo at NRT||2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight)|
|When cargo gets loaded to an aircraft leaving from NRT and you are getting your cargo accepted at KIX||When your flight is departing from NRT before 10:30 (JST), please have your cargo accepted before 18:00 of the day prior to flight (it excludes the flight leaving at 10:30).|
|When your flight is departing from NRT after 10:30 (JST), please have your cargo accepted before 20:00 of the day prior to flight (also includes the flight leaving at 10:30)|
- * Cargo should be accepted a day prior to a flight departure on the following morning.
- * Please bring your cargo to the office as early as possible in order to avoid last-minute congestion.
Ordering Your Air Waybill
Orders to your Bill of Carriage can be made at ANA TICKET CENTER.
ANA TICKET CENTER
|Address||3-3-2 Haneda airport, Ota-ku, Tokyo 144-8515|
|Office Hours||9:00-12:00 / 13:00-17:00(monday to friday (JST))|
To Verify Loading
Verification of PRIO/ANA Cargo, click here.