Japan Sales Branch
Acceptance ProcedureAWB must be attached on your loading Cargo and accepted at the place and time indicated below.
※Customers using PRIO Service
Attach AWB label and appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.
Download PRIO Label
Location and Contact Information for Acceptance
ANA Export Cargo Building
|Location||1-2 Centrair, Tokoname-shi, Aichi, ANA Export Cargo Warehouse|
|TEL||81-569-38-8850* Please call 81-569-38-8866 if you have any questions about imports.|
|Office Hours||7:00-23:00 (JST)|
Acceptance Office Hours
|When cargo gets loaded to ANA aircraft from NGO||2 hours prior to time of departure|
|When cargo gets loaded to an aircraft leaving from KIX/NRT and therefore you are directly dropping your cargo at KIX/NRT||2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight)|
|When cargo gets loaded to an aircraft leaving from KIX/NRT and you are getting your cargo accepted at NGO||Until 20:50 (JST) of the day prior to flight|
|When cargo gets loaded to an aircraft leaving from HND and you are getting your cargo accepted at NGO||When your flight is departing from HND before noon
Until 20:50(JST) of the day prior to flight
|When your flight is departing from HND before and after 0:00
Until 12:00(JST) of the day of flight
* Cargo should be accepted a day prior to a flight departure on the following morning.
* Please bring your cargo to the office as early as possible in order to avoid last-minute congestion.
Ordering Your Air Waybill
Orders to your Bill of Carriage can be made at ANA TICKET CENTER.
ANA TICKET CENTER
|Address||2-6-3 Haneda Airport Int'l Cargo Building #2 2nd Floor, Ota-ku, Tokyo 144-0041|
|Office Hours||9:00-12:00 / 13:00-17:00(monday to friday (JST))|
To Verify Loading
Verification of PRIO/ANA Cargo, click here.