Japan Sales Branch

Nagoya

About Acceptance

Acceptance Procedure

AWB must be attached on your loading Cargo and accepted at the place and time indicated below.

※Customers using PRIO Service
Attach AWB label and appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.

To download PRIO Labels, click here.
Download PRIO Label

Location and Contact Information for Acceptance

ANA Export Cargo Building

Location 1-2 Centrair, Tokoname-shi, Aichi, ANA Export Cargo Warehouse
TEL 81-569-38-8850* Please call 81-569-38-8866 if you have any questions about imports.
FAX 81-569-38-8859
Office Hours 7:00-23:00 (JST)

Acceptance Office Hours

When cargo gets loaded to ANA aircraft from NGO 2 hours prior to time of departure
When cargo gets loaded to an aircraft leaving from KIX/NRT and therefore you are directly dropping your cargo at KIX/NRT 2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight)
When cargo gets loaded to an aircraft leaving from KIX/NRT and you are getting your cargo accepted at NGO Until 20:50 (JST) of the day prior to flight
When cargo gets loaded to an aircraft leaving from HND and you are getting your cargo accepted at NGO When your flight is departing from HND before noon
Until 20:50(JST) of the day prior to flight
When your flight is departing from HND before and after 0:00
Until 12:00(JST) of the day of flight

* Cargo should be accepted a day prior to a flight departure on the following morning.
* Please bring your cargo to the office as early as possible in order to avoid last-minute congestion.

Ordering Your Air Waybill

Orders to your Bill of Carriage can be made at ANA TICKET CENTER.

ANA TICKET CENTER

Address The First Building 5F Haneda Airport 1-6-6,
Otaku-ku Tokyo 144-0041 JAPAN
FAX 81-30-3747-9881
TEL 81-30-3747-9897
Office Hours 9:00-12:00 / 13:00-17:00(monday to friday (JST))

To Verify Loading

ANA Cargo

Verification of PRIO/ANA Cargo, click here.

Others

  • Loading Status of RFS (FH) beyond CDG
    Click here
  • Loading Status of RFS (QJ) LAX, SFO
    Click here
  • Loading status of MU Flight(CHINA EASTERN)beyond SHA,PVG
    Click here
  • Loading Status of QR flight beyond DOH
    Click here