Japan Sales Branch


About Acceptance

Acceptance Procedure

AWB must be attached on your loading cargo and accepted at the place and time of each airport.

* Customers using PRIO Service
Attach AWB label and appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.

To download PRIO Labels, click here.
Download PRIO Label

Location and Contact Information for Acceptance


Ordering Your Air Waybill

Orders to your Bill of Carriage can be made at ANA TICKET CENTER.


Address 3-3-2 Haneda airport, Ota-ku, Tokyo 144-8515
TEL 81-3-6700-5480
FAX 81-3-6862-7471
Office Hours 9:00-12:00 / 13:00-17:00(monday to friday (JST))

To Verify Loading

ANA Cargo

Verification of PRIO/ANA Cargo, click here.


  • Loading Status of RFS (FH) beyond CDG
    Click here
  • Loading Status of RFS (QJ) LAX, SFO
    Click here
  • Loading Status of MU Flight(CHINA EASTERN)beyond SHA,PVG
    Click here
  • Loading Status of QR flight beyond DOH
    Click here