Japan

Tokyo (Narita)

Office Information

Address 【EXP・IMP】
No.7 Cargo Building, 2022-1, Komaino aza dainota, Narita-city, Chiba, Japan 282-0021
Office Hours 【EXP】 6:30~23:00
【IMP】 6:00~23:00
Telephone
Number
【EXP】 0476-31-6761
【IMP】 0476-31-6744、0476-31-6738、0476-31-6770
Please refer here regarding transportation of animals (pets)
FAX 【EXP】 0476-31-6769
【IMP】 0476-31-6768
Access 【EXP・IMP】 30 minutes by walk from Terminal 2

Warehouse Facilities

Name of
Facility
Extent of Facility Door Size Temperature:°C
Refrigerator 【EXP】55m² 【EXP】Height3.9×Width3.5m 【EXP】+5℃
Refrigerator/
Freezer
【EXP】20m² 【EXP】Height2.2×Width2.2m 【EXP】-15~+5℃
Freezer 【EXP】10m² 【EXP】Height2.4×Width2.4m 【EXP】-5℃
VAL
(Valuable
Goods)
【EXP】4m² 【EXP】Height2.1×Width0.9m -
AVI
(Animals)
【EXP】4m² 【EXP】Height2.1×Width0.9m -
DG
(Dangerous
Goods)
【EXP】20m² - -

Exterior of warehouse

Cargo storage area

ULD storage rack

ULD transfer dock

Refrigerator・Freezer

Standard Time about Transportation

Service
Product
Type Departure Arrival
Cargo Acceptance
*1 *5
Cargo data submission *1 Cargo Delivery *2
GENERAL
(Including Mail)
INTACT 120min 150min 180min
LOOSE
(Passenger)
180min 240min 180min
LOOSE
(Freighter)*3
240min 240min 360min
LOOSE
(RFS:NRT-HND)
120min 180min 180min
SPECIAL Dangerous goods *4 [flight departing in the morning]
by 23:00 on the day before
180min
[flight departing from 12:00 to 20:00]
240min prior to departure
[flight departing later than 20:00]
by 16:00 on the day
Perishable Cargo
-include dry ice
(Passenger)
120min 150min 180min
Perishable Cargo
-include dry ice
(Freighter)
360min
PRIO EXPRESS 60min 90min 90min
FREIGHT
TEMP
PHARMA
ART
120min 150min 120min~180min
SENSITIVE
VEHICLE
Please contact to our sales staff. 120min~180min
Charges
Collect
Acceptable

*1 Time prior to departure

*2 Time after arrival

*3 It may be different from KZ codeshare flights, please contact to our sales staff.

*4 Include dry ice

*5 Please refer to the table below for cargo handling on AJX-operated flights.

Standard Time to be Loaded on AJX-operated Flights

Service Product & Type Acceptance Closed Time
GENERAL INTACT 120 min prior to time of departure
LOOSE 180 min prior to time of departure
Dangerous Goods [flight departing in the morning]
by 23:00 on the day before departure
[flight departing from 12:00 to 20:00]
240 min prior to time of departure
[flight departing later than 20:00]
by 16:00 on the day
Perishable Cargo 150 min prior to time of departure
PRIO EXPRESS 90 min prior to time of departure
FREIGHT 150 min prior to time of departure