User ID security enhancement for eSPICA

Other

2023.06.22

Thank you for using ANA.

We would like to inform you that we have updated the password expiration setting for some user IDs (*) in accordance with the security enhancement of the International Cargo Booking Portal (eSPICA).
*User IDs which had no password expiration settings.

Due to this update, all of our customers' user ID will be requested to change password each 90 days after logging in to eSPICA after July 27, 2023.
Please note that if the incorrect password is entered consecutively five times, the user ID will be locked and unable to login.

For password reset and user ID unlock, please contact the respective sales person or reservation department.
We will continue to improve our services and appreciate your continued support.

Thank you for your understanding and cooperation.