Product contains lithium ion batteries to be returned to the manufacture for safety reasons

Other

2016.09.09

Thank you for your understanding and cooperation for flight safety.
Recently fire case due to Galaxy Note7 (SAMSUNG) is reported and its safety global recall is announced.
On the other hand, as air cargo transportation, we continuously prohibit to transport those being returned to the manufacture for safety reasons etc. in accordance with IATA Dangerous Goods Regulations.

〈Reference〉
IATA Dangerous Goods Regulations Section 5 Packing Instruction 967 General Requirements
(a)cells and batteries identified by the manufacture as being defective for safety reasons, or that have been damaged, that have the potential of producing a dangerous evolution of heat, fire or short circuit are forbidden for transport
(e.g. those being returned to the manufacture for safety reasons)

Your kind cooperation and understanding are highly appreciated.

Sincerely,