Please respond to a customer satisfaction survey



We trust this letter finds you well, and wish to thank you for your patronage of the ANA Group.

We appreciate your cooperation with our customer satisfaction survey for FY2014.
We would like to hear your comments so that we can offer services that are even more satisfying to our customers for FY2015 too. We have also contracted the implementation of a customer satisfaction survey to ANA Cargo Inc.--a cargo business company that was started on April 1, 2014.
The survey focuses on our overall freight services. We kindly ask that you take a few moments out of your busy schedule to respond by visiting the below website (described in "Survey response method" below) and sharing your opinions and ideas with us.

Thank you for your cooperation, as well as your continual support and patronage.

1. Survey response method

Please visit the survey website by clicking on the button below, and then respond to the questions.

You will need a password and Respondent ID, so please refer to the information we have sent out.
It is possible to answer the survey with same ID or QR code in your department.
However, please answer the survey only one time for each persons.

We welcome opinions and requests from multiple respondents, regardless of their work content, department, etc.

2. Response period

October 19 (Monday) to By December 4 (Friday),2015,17:00 LCT

3. Contact information

If you have any questions about this survey, please contact us by using the following information.
CS Planning & Promotion, ANA Cargo Inc.

* All responses will be statistically processed, and will not be used for any purposes other than this survey.

Click here for ANA's Privacy Policy

If you agree to ANA's Privacy Policy, click the button below to go to the survey website.

? To the survey website